We value our customers' loyalty deeply. In order to express our gratitude, we have established a gift policy, outlined as follows:

Gift Policy:

  • Designated Product Free Gift: When you purchase specified products on NueShiny.com, you will receive a complimentary gift. Please note that designated products cannot be specified by the customer.

  • Orders Over $69: If your order total exceeds $69, you will receive a $4 value gift bag.This gift bag is both practical and stylish, suitable for storing items or as a gift itself.

  • Orders Over $99: If your order total exceeds $99, you will receive a $8 value gift bag. This large gift bag is perfect for storage and gift-giving.

Disclaimer: While we strive to select exquisite gifts for you, specific accessories cannot be guaranteed due to inventory changes.

Orders Missing Free Gifts: If your order does not include the free gift, please don't worry. We ensure that every qualifying order receives a free gift, regardless of whether it is added to the order.

Missing Free Gift in Package: If your package does not contain the free gift, please follow these steps:

  1. Check your order to ensure it qualifies for the free gift.
  2. Contact us with your order number and a photo of the received package so we can verify and resolve the issue.

We are committed to ensuring your satisfaction. If you have any questions or need assistance, please don't hesitate to contact us. Thank you for your support of NueShiny.com!