SHIPPING & DELIVERY

Delivery Time = Processing Time + Shipping Time

Processing Time

Except during peak season, we usually need 1-7 working days to process your order.

Flat $22 shipping for expedited delivery (6-9 days), exclusively for the United States!

Regular Shipping Time

It takes 3-7 working days to arrive in Asia.

It takes 3-7 working days to reach the U.S. and North America.

It takes 5-7 working days to reach Europe.

It takes 7-10 working days to reach South America, Australia, and New Zealand.

It takes 7-10 working days to arrive in Ukraine and other countries.

NUESHINY—a Hong Kong-based brand with production facilities and warehouses in Guangzhou and Vietnam.

Shipping fees are calculated based on package weight and destination; we offer free Postal Shipping for orders over the US $49. Our estimated delivery dates are based on several factors, including the destination address and how quickly we can assemble and prepare your items for shipment.

(*There is a different processing time for a different item. You can check the processing time from the product page. Once your order is placed, you can check order shipping info from the online order status page. We will also inform you through your registered email.)

About tax

All taxes associated with the product are included in the sales price and are not charged separately. Taxes charged in shipping are included in the shipping cost.

Recommended Purchasing Country:

Hong Kong (China), Vietnam, Philippines, Thailand, Indonesia, United Arab Emirates, India, Taiwan (China), Singapore, Japan, Poland, UAE, Brunei, United Kingdom, Sri Lanka, Spain, Russia, Malaysia, Czech Republic, Norway, Sweden, Portugal, Mexico, Lithuania, Estonia, Latvia, New Zealand, Slovakia, Bulgaria, Italy, Mauritius, Hungary, Greece, Croatia, Austria, Belgium, Israel, France, Germany, Czech Republic, Brazil, Luxembourg, Romania, Netherlands, Finland, Denmark, Kuwait, Ireland, Slovenia, United States, Chile, Costa Rica, Canada, Bahrain, Oman, Saudi Arabia, Qatar, Australia, Guatemala, Switzerland, Colombia, Iceland, Peru, Puerto Rico, Saint Martin (French), Greenland, Guadeloupe, Martinique.

Additionally, the following countries are currently unavailable for shipping:

Syria, Yemen, Northern Mariana Islands, Hawaii.

Special reminder:

Special reminder: For remote areas in other countries, please email official customer service at support@nueshiny.com.

A Note on Customs Duties for International Orders：

Shipments from all of our warehouses are delivery duty unpaid. Therefore, any and all customs or import duties are charged once the parcel reaches its destination country. If any, these charges must be paid by the customers.

Customers take full liability for all return shipment costs, customs charges and handling fees should they refuse to accept a parcel due to import duties or taxes. Please note that according to customs regulations, Nueshiny cannot declare purchased items as a gift or list an amount that is lower than the actual product price.
Nueshiny is not responsible for lost or damaged packages. If your package has been lost or damaged, please contact the carrier.

Exceptions：

Kindly note that we cannot ship to P.O. boxes, APO/FPO/DPO addresses and non-continental Europe (islands and territories affiliated with the aforementioned European countries) because our carrier can't ensure safe delivery to those addresses and there's nothing worse than a lost package. Besides, please put your address with details on the street number/building number if you have one.

We are not responsible for any failed delivery attempt caused by negligent behaviors of customers. Negligence includes, but is not limited to, incorrect information such as order address/contact number/consignee's name. In this case, we are unable to file a refund for you.

If you find that your order information is wrong, please contact us at support@nueshiny.com with your order number and correct information as soon as possible.